community-manager_skill

Overview

This skill helps manage online communities with engagement strategies, content planning, and audience growth. It provides a structured memory for each community, guidelines for moderation and onboarding, and repeatable playbooks for campaigns and crises. Use it to keep community activity healthy while tracking key metrics and documenting actions.

How this skill works

The skill stores a local community memory under ~/community-manager/ with files for each community, a content calendar, and an archive of past campaigns. Before acting, it checks the specific community file to learn platform norms, tone, peak hours, and key members. It recommends engagement-first posting, disciplined calendar planning, and updates memory after actions such as campaigns, metrics collection, or crises. It does not connect to platforms or store credentials; you post manually and control what member data is recorded.

When to use it

• Managing Discord, Slack, Telegram, or forum communities with diverse norms.
• Planning and scheduling content across multiple communities.
• Onboarding new members and establishing consistent first-48-hour flows.
• Responding to moderation issues or running crisis responses.
• Tracking weekly health metrics and growth trends.

Best practices

• Read the community file before posting to respect tone and context.
• Plan content at least two weeks ahead and consult the calendar before creating.
• Favor engagement over broadcast: reply to comments and ask follow-ups.
• Adapt content per platform; never post identical messages everywhere.
• Log campaigns, moderation actions, and weekly metrics to memory promptly.

Example use cases

• Create a two-week content calendar and schedule prompts for community leads.
• Onboard a sudden influx of new members with personalized welcomes and suggested first actions.
• Document and resolve a heated debate: cool publicly, follow up privately, archive notes.
• Track active members, engagement rate, sentiment, and growth in weekly updates.
• Run a targeted campaign, then move results and learnings into the archive for future reference.