Siena is an AI-driven customer experience platform for consumer brands, positioned as the Agent of Record: a shared intelligence layer that lets AI agents and human teams support, sell to and understand customers across support, shopping, social, messaging and voice channels. Its Shopping Agent, Social Agent and voice agents answer questions, recommend products and close purchases inside conversations, while Siena Intelligence combines conversations, orders, subscriptions, reviews and loyalty data into a single customer context used by support, insights, QA and marketing teams. Founded in 2023 and headquartered in New York, Siena serves hundreds of consumer brands including FIGS, SPANX, HexClad, Comfrt and Caraway, and automates up to 80% of customer interactions across its deployments.
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Oct 6, 2026
Latest raise
Funding activity · 1 round
Oct 6, 2026
$17M
Series A
Led by York IE
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