book-it-support_skill

Overview

This skill lets you find and book IT support services through Lokuli's MCP server. It simplifies searching providers, checking availability, and creating bookings for on-site or remote IT assistance. Use it to quickly secure support slots with validated providers.

How this skill works

The skill calls Lokuli MCP endpoints using SSE and JSON-RPC to perform three core actions: search providers, check availability for a specific provider service and date, and create a booking with customer details. It uses structured tool calls that accept query, provider/service identifiers, date, and time slot information to complete bookings.

When to use it

• You need to find local or remote IT support quickly
• You want to confirm availability before committing to a service
• You need to schedule a specific time slot for an IT technician
• You want to capture customer contact details and create a formal booking
• You prefer automated booking through Lokuli's MCP server

Best practices

• Provide a clear service query and zip code to improve search relevance
• Verify providerId and serviceId from the search results before checking availability
• Use ISO 8601 timestamps for timeSlot and date fields to avoid timezone errors
• Collect full customer name, email, and phone when creating a booking
• Confirm availability first, then create the booking in a single flow to reduce race conditions

Example use cases

• Search for "it-support" near a zip code and present the top providers
• Check availability for a chosen providerId/serviceId on a target date
• Create a booking for a specific timeslot with customer name, email, and phone
• Automate booking confirmations after availability check in a live assistant workflow
• Offer users the next available appointment slots for urgent issues